Privacy Policy And Disclosure
Homevested S.L.
CIF: B70730643
Registered office: Valencia, Spain
Last updated version: 21st of August 2024
Introduction
At Homevested S.L. (“Homevested”, “we”, “our”, “us”), we are committed to protecting your privacy. We process personal data in line with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws (LOPDGDD).
This means we:
- Clearly explain why we collect personal data, through this Privacy Policy.
- Limit the collection of personal data to what is necessary for legitimate purposes.
- Request explicit consent where required.
- Take appropriate security measures and require the same from third parties we work with.
- Respect your rights to access, correct, or delete your personal data.
Homevested.es is the Data Controller for all data processing carried out on our website and services.
Definitions
- Data Controller: Homevested.es, responsible for processing your personal data.
- Personal Data: Any information that identifies or can identify a natural person (e.g. name, ID, email).
- User: Anyone using Homevested’s website or services.
- Tenant: Anyone booking or renting accommodation managed by Homevested.
- Landlord: A property owner who has engaged Homevested for property management.
- Third Party: External service providers Homevested works with (e.g. payment processors, IT providers).
Article 1 | Registration on the Homevested Platform
Some services require you to register. For this purpose, we collect:
- Full name
- Email address
- Phone number
- Password
We use this information to:
- Create and manage your account
- Enable you to log in without re-entering data
- Communicate regarding bookings, payments, and agreements
Article 2 | Information You Provide to Us
When booking or listing accommodation, you may provide additional data:
- Profile information (address, language preferences)
- Identification data (ID copy, residence details, nationality)
- Financial data (for payment coordination)
- Information shared via forms, surveys, or customer support
Some of this data (such as your first name or language preferences) may appear on your public profile.
Article 3 | Information We Collect Automatically
When you use our platform, we automatically collect:
- Log data (IP address, device type, browser, access dates/times)
- Usage data (pages visited, bookings made, searches)
- Cookies and similar technologies (see our Cookie Policy)
For payment services, we may also collect:
- Payment instrument details (e.g. card type, expiration)
- Transaction information (amounts, dates)
For compliance, we may require identity verification (e.g. a scan of your ID or proof of address).
Article 4 | Data Received from Third Parties
If you register through a Third Party (e.g. Google, Facebook), we may receive profile information as permitted by your settings on that platform.
Article 5 | Why We Collect and Use Your Data
We process data to:
1 – Provide our services
- Manage bookings, contracts, and tenancy agreements
- Communicate with Tenants and Landlords
- Facilitate rent and deposit payments between Tenants and Landlords
- Handle maintenance requests and tenancy management
2 – Fraud prevention and security
- Verify identities
- Monitor for suspicious activity
- Protect Users from scams
3 – Newsletters and marketing (with consent)
- Inform you of news, offers, and services
- You can unsubscribe at any time
4 – Research and service improvement
- Statistical analysis of platform usage
- Service optimization
- Fraud prevention profiling
Legal basis: We process data because it is necessary for:
- Performance of a contract (e.g. tenancy agreements, bookings)
- Compliance with legal obligations (e.g. tax, anti-fraud checks)
- Our legitimate interests (e.g. service improvement, fraud prevention)
- Your consent (e.g. for newsletters)
Article 6 | Sharing Data with Third Parties
We only share data with third parties where necessary to provide our services, such as:
- Hosting and IT providers (secure storage, servers)
- Data analytics providers (website performance)
- Communication tools (email, messaging)
We never sell your personal data. Data is shared only under strict agreements ensuring GDPR compliance.
We may disclose data if legally required (e.g. police request in case of suspected crime).
Article 7 | Security and Retention
We implement technical and organizational security measures (encryption, access restrictions, monitoring).
Data is stored only as long as necessary to:
- Deliver our services
- Comply with Spanish law
- Resolve disputes
- Prevent fraud
Financial details are not stored by Homevested; they are processed securely by payment providers.
Article 8 | Changes to this Privacy Policy
We may update this Privacy Policy. The latest version will always be published on our website.
Article 9 | Your Rights under GDPR
You have the following rights:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure (“right to be forgotten”): Request deletion of your data.
- Restriction: Limit processing in certain cases.
- Portability: Request transfer of your data to another provider.
- Objection: Object to processing (including direct marketing).
- Withdraw consent: Where processing is based on consent, you can withdraw it at any time.
Article 10 | Complaints
If you believe your data has not been handled properly, you can contact us at info@homevested.es
You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD):
C/ Jorge Juan, 6, 28001 Madrid, Spain
www.aepd.es
Article 11 | Cookies
Please also see our Cookie Policy, where we explain the types of cookies we use and why.
